FAQs

Juneau is in the Alaska Standard Time Zone, which is 4 hours behind Eastern Time and 1 hour behind Pacific Time.

PAYMENT & REFUND POLICY

We require a 50% refundable* deposit when you book if you pay by credit/debit card. There is an additional 3% fee assessed for all credit/debit card transactions. To avoid the fee, you may pay by check but payment in full is required at time of booking. A credit/debit card number may be required to 'hold' the reservation until your check is received and cleared.  If you choose to split the payments by paying a 50% deposit with a credit/debit card, the remaining balance will be invoiced to you via Paypal. *Your deposit is fully refundable up to 30 days prior to your trip date less 6% administrative fee for credit/debit cards and a 3% fee for checks. It is 50% refundable 15-29 days prior and non-refundable within 14 days of scheduled trip departure (no additional administrative fees for partial refunds).*If your cruise ship or flight is delayed or canceled, and we are unable to reschedule, or if we cancel for any reason (including weather) a full refund will be issued.If for some unforeseen reason (illness, mechanical, etc.) we are unable to provide the service, we will place you with another licensed boat and captain or refund your money.

GROUND TRANSPORT

Transportation to Auke Bay Harbor from downtown Juneau is provided and pre-arranged for you. Cruise ship docks are located in downtown Juneau. We will also provide transportation from/to most Juneau accommodations.

FISH PROCESSING

We work with local processors to have your catch professionally processed and shipped to your door. We will assist with your paperwork and ensure that your fish is safely delivered. Once that happens, the processor will contact you directly for payment and shipping details. Depending on how you choose to have your fish processed, rates are $5-$8 per pound which includes FedEx shipping.

LICENSES

Fishing licenses are mandatory for anyone 16 years or older. King salmon stamps are also required for those fishing during the King season (captain will advise). Both licenses and stamps are available for purchase aboard our boats and are payable in cash or travelers checks only. Current pricing is $20 for a one-day fishing license and $10 for a King salmon stamp.

FOOD

Snacks, soft drinks, and bottled water are provided on board for everyone. Lunches are provided for trips lasting 6 hours or more.

CLOTHING

We recommend dressing in layers and suggest a T-shirt, sweatshirt, and a light jacket as well as long pants and comfortable, soft soled shoes - tennis shoes are fine.

GEAR

All necessary fishing gear and bait is provided for fishing charters and binoculars are provided for whale and wildlife adventures.

CALL US NOW!

For better service to our customers, we now work with Alaska Galore Tours to handle our reservations.  This gives us an office that is open for reservations throughout the year. To book your personal Alaska Trophy Fishing tour (or even if you just have questions), give us a call. Our office is open Monday - Friday, 8:30 am to 5:30 pm.Contact us toll free at  1-866-9-FISH-ON or (907) 321-5859